Whenever you do a job, paid or unpaid, there should always be a contract set in place. Even though many photographers might see a contract as a way to make sure they cover their butt, actually it is more than that; See, when you set up a contract (whether it is a wedding, portrait, commercial work or whatever) it makes you have to also stand behind your word. It pushes the photographer to follow through with everything stated under that contract to give your client the best experience you could give them and be held accountable for it; a contract can work for your benefit or if you really didn’t do your job well, it could also work against you.
Yes, contracts could be a “doubled-edged sword” but if you, as a photographer have complied with everything stated in the contract, and have delivered the best images you can (EVERYTHING you should already do), then there is no reason why to fear a contract. The contract goes from being a doubled-edged sword to your best friend (reminding and pushing you to do a good job, but also backing you up and protecting you).
Having said that, I believe that when you get into a contract with a client, you should not look at it as “guidelines I am OBLIGATED to follow”. Contracts are set in place as a reminder and a helper for both parties, but in reality you should go into every job with the best intentions out of your own heart to do the best job you could ever do to make the person’s day special (in case of a wedding/portrait session) or their job/product more amusing. It is not for your benefit, but for the benefit of the person that has hired you to do a job…yes, it is still a client, but more importantly it is a person to whom you should give the best you can.
However, there are a few times, and when I say a few, I really mean .00001 times out of 100 that you will find someone that demands extra work/refunds/discounts for your work because they might not be “satisfied”and this is when a contract can work for your benefit. Unfortunately, few (very few) people will want to take advantage of photographers, especially student or new photographers and try to find ways to not compensate you a fair wage for your job…so what do you do?
Well hopefully you have set up a contract in place in order to ensure that both ends of the agreement have been met.I have heard of just a few stories when a photographer has had a contract set in place that have saved their butt from people wanting to take advantage of them but at the same time keep things civil and without major confrontation. That is why I ask you that if you are a photographer, please make sure you have a contract in place for every single job you do, not only for your benefit, but also for the benefit of your client that deserves the same respect as you do. Remember that you can also make mistakes and just as you can point out to a client when they might be in the wrong, they have the right to point out to you when you are in the wrong; a contract is a two-way street that if used appropriately should be beneficial to both parties.
Remember that if you mess up, it is your responsibility to make it up and do everything in your power to try to fix it. But do not be afraid of speaking up or having to confront a client (with respect and love, of course…yes, every single time!) when there has been a breach of contract from the client’s side.
But also, I am a firm believer that when you do things from your heart, you usually tend to go an extra mile or two for your clients (maybe throw in a couple more pictures, do some extra editing to one or two photos, maybe stay a few extra minutes,etc.) and I believe that this makes all the difference.
Now go write your contract =)